Hotel Terms and Conditions

SMOKING IS NOT PERMITTED IN THE HOTEL ROOMS

MAXIMUM OF ONE CAR PER ROOM PLEASE

ON ARRIVAL: Please report to Reception on arrival to collect your key; we would prefer keys to be collected before 6.00pm. If you are going to arrive later, please telephone us on 01242 235324 to let us know. Fees must be paid in advance and will not be refunded so please take out your own insurance. Rooms are available at 14:00 on the day of arrival and should be vacated by 10.00am on the day of departure. Prior permission is required from the proprietors to vary these timings.

VEHICLES: Your vehicle, accessories and contents are left at your own risk. Briarfields will not be held responsible for loss or damage thereto from any cause whatsoever. Commercial vehicles and/or vans will only be accepted at the discretion of the proprietors. All vehicles must adhere to the 10 mph speed limit.

PETS: Pets are not permitted in the Motel.

FIRE REGULATIONS: Please familiarise yourself with our fire regulations that are located on the back of your room door and the location of the fire fighting equipment. In the case of the fire alarm ringing you must vacate your room and gather by the garages in the motel car park. All fire doors must be left shut at all times. Toasters and other electrical cooking equipment cannot be used in the Motel rooms due to the sensitivity of the fire alarms. Please shut the bathroom door when showering or bathing.

NOISE: Noise must be kept to a reasonable level at all times.

CANCELLATIONS: Your deposit is a non-refundable booking fee covering the administrative costs we incur in processing your reservation. Full booking payments are non-refundable so please ensure you take out your own holiday insurance. We will however, in exceptional circumstances offer a credit letter but this is discretionary.

ROOM CLEANING: The rooms must be vacated by 10.00am. If a room is very untidy, the occupant will be asked to clear it up to allow access for cleaning. The cleaning staff will not wash any cooking dishes or implements other than those supplied by Briarfields. Please do not dry laundry on the radiators, use the on-site washing and drying facilities.

BEHAVIOUR: Briarfields reserve the right to refuse entry to any person. By entering into the agreement you undertake for yourself and other members of your party to behave in a courteous and considerate manner towards other residents at Briarfields. If you or your party are deemed to be behaving unreasonably, causing damage to property or annoyance to others, you will be asked to leave. We reserve the right to claim compensation for any damage caused.

STANDARDS: You are asked to notify Reception immediately of any shortcomings in your accommodation or service so that these can be rectified. No subsequent claim can be considered for shortcomings.

ON DEPARTURE: Please vacate your room by 10.00am on the morning of your final departure. Please lock your own room door and the front door of the Hotel (if appropriate) when you depart. We would be grateful if you could hand your room keys to reception or post them through the letter box on the door to Reception.